FAQs

Everything you need to know

General

We begin with a free care assessment to understand your loved one’s needs, health, and daily routine. Then we create a personalized plan that fits their lifestyle and comfort.

Yes. Every caregiver and nurse at CareConnect Texas is thoroughly screened, trained, and licensed. We ensure safety, professionalism, and compassionate care at every step.

We work with many insurance plans and also accept private pay. Our team can guide you through payment options and help you understand what’s covered.

We focus on genuine connection, personalized care, and dependable support. Our caregivers and nurses treat your loved ones like family, with kindness, respect, and dignity.

We take time to understand your loved one’s personality, needs, and preferences, then match them with a caregiver who fits both professionally and personally.

Personal Care (ADLs)

ADLs are everyday tasks like bathing, dressing, eating, and moving around that help maintain independence and comfort.

Our trained caregivers assist with daily routines, ensuring safety, dignity, and a supportive environment.

Yes! We create a plan tailored to their unique needs and preferences.

We provide reminders and guidance to make sure medications are taken safely and on time.

While seniors are our main focus, anyone needing assistance with daily tasks can benefit from our services.

Visits can be scheduled hourly, daily, or longer based on your needs.

Absolutely! Our goal is to support independence while providing help where it’s needed.

Yes, we assist with meal prep, feeding, and ensuring dietary needs are met.

Our caregivers are trained to safely assist with walking, getting in/out of bed, and using mobility aids.

Simply reach out to us by clicking the Get Started button. We’ll assess needs and create a personalized care plan for your loved one.

Companion Care

Companion care provides friendly support, conversation, and assistance with daily activities to help seniors stay independent and engaged.

Visits can be scheduled daily, weekly, or as needed, depending on your needs and preferences.

No, our caregivers provide one-on-one attention, offering both companionship and practical help.

Seniors who want company, emotional support, or assistance maintaining a comfortable daily routine.

Yes, regular visits provide meaningful interaction and help seniors feel connected.

Visits are flexible—short check-ins or extended time, depending on your needs.

Absolutely, conversation and attentive companionship can help reduce stress and anxiety.

Yes, they watch for subtle changes and can alert family or medical professionals if needed.

Caregivers are patient and build trust, encouraging participation without pressure.

Care can usually start within days after a consultation and scheduling.

Skilled Nursing

Skilled nursing care means a licensed nurse visits you at home to provide medical support, monitor health, and help you recover safely.

Our care comes from trained, licensed nurses who understand your needs and treat you with respect and compassion.

Some services may require a doctor’s order, but we can guide you and help coordinate what’s needed.

Absolutely. All our skilled nurses are fully licensed and trained to provide professional medical care safely and confidently in your home.

You can contact us by phone or online, and we’ll arrange a nurse visit at a time convenient for you.

Therapy & Rehabilitation

A licensed therapist comes to your home, evaluates your needs, and creates a personalized plan. Sessions focus on improving strength, coordination, speech, or daily living skills to help you stay independent and safe.

A licensed therapist comes to your home, evaluates your needs, and creates a personalized plan. Sessions focus on improving strength, coordination, speech, or daily living skills to help you stay independent and safe.

Yes, home therapy usually requires a doctor’s order to confirm medical necessity and insurance coverage. Our team can help coordinate with your physician.

All therapy services are delivered by licensed and experienced therapists trained in geriatric care.

Medicare, Medicaid, VA, and many private insurance plans may cover certain therapy services. We verify coverage before starting.

Yes. Occupational therapists recommend adaptive tools, safety equipment, and home modifications to support daily activities.

Therapy frequency is tailored to your needs, progress, and your doctor’s recommendations. Some patients have multiple sessions per week, while others may require periodic check-ins for ongoing support.

Home therapy allows therapists to work in your actual living environment, making exercises more practical and ensuring safety and comfort.

Absolutely. Physical therapy programs are designed to aid recovery from surgery, fractures, or chronic musculoskeletal conditions.

Results vary, but most patients notice improved strength, mobility, and independence within a few weeks of consistent therapy.

Care Assessment

Yes. There’s no cost, no pressure, and no commitment required. This first one-time assessment is completely free of cost. It’s your chance to understand your options.

That’s exactly why the assessment exists. We help you make sense of your options and recommend the right level of support.

Most assessments take 40-60 minutes. We move at a comfortable pace and never rush you or your loved one.

We talk through daily needs, safety concerns, routines, and goals. It’s a simple conversation, not a test or evaluation.

A quick walkthrough helps us understand mobility, safety, and comfort needs, but only if you’re comfortable with it.

Absolutely. We encourage loved ones to participate, ask questions, and share their insights.

Yes. We look at daily assistance needs, health conditions, lifestyle preferences, and overall well-being.

Yes. We walk you through every option—hours, services, pricing—so you can make a confident decision.

Yes. If an in-home visit isn’t possible, we offer virtual assessments as well.

Often within 24–48 hours. We work quickly to match you with the right caregiver or nurse.